Support Page

Getting Started 12

• Where can I read more about the MusicEDU Programs
• How can I receive your free ePack offer?
• Do you have a free trial login offer?
• Where can I tour the MusicEDU programs?
• Where can I see overviews and outcomes for the MusicEDU Suite?

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Keyboard Evolution FAQ 16

• Where can I read more about Keyboard Evolution?
• How can I receive your free Keyboard Evolution ePack offer?
• Where can I tour the Keyboard Evolution program?
• Where can I find an overview of the Keyboard Evolution program?
• How many keyboards do I need to implement Keyboard Evolution?

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Studio Sessions FAQ 13

• Where can I read more about Studio Sessions?
• How can I receive the free Studio Sessions ePack offer?
• Where can I tour the Studio Sessions program?
• Where can I find an overview of the Studio Sessions program?
• What equipment do I need for Studio Sessions?

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TrackFormers FAQ 14

• Where can I read more about TrackFormers?
• How can I receive the free TrackFormers ePack offer?
• Where can I tour the TrackFormers Program?
• Where can I find an overview of the TrackFormers program?
• What DJ equipment do I need for TrackFormers?

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GameComposer FAQ 11

• Where can I read more about Game Composer?
• How can I receive the free GameComposer ePack offer?
• Where can I tour the GameComposer program?
• Where can I find an overview of the GameComposer program?
• Do I have to be skilled in video games to deliver GameComposer?

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MusicEDU Competitions 4

• Where can I learn more about the MusicEDU competitions?
• What are the Terms & Conditions for the MusicEDU competitions?
• Where do I go to view the competition winners?
• Where do I submit student competition entries?

General FAQs 6

• How do I open a new ticket to ask questions?
• MusicEDU Terms and Conditions
• MusicEDU terms/conditions of the ordering process
• MusicEDU privacy policy
• MusicEDU refunds and returns policy

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Student Login 4

• How do my students login?
• How do I reset a student's password?
• I'm seeing last year's/the wrong program when I login. What do I do?
• My question about student login problems hasn't been answered. What do I do?

Setting up a Classroom 17

• How do I set up a classroom?
• How do I move a student to a different classroom?
• How do I add an additional student to a classroom?
• How do I export an individual student’s results
• How do I reset a student's password?

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Quick Quizzes 3

• How do my students take a Quick Quiz or Revision Quiz?
• How do I export my student quiz results?
• My question about quizzes hasn't been answered. What do I do?

Teacher Support 5

• We have a new teacher. How do I get them a login to the website?
• How do I add a teacher process?
• Where can I find the answers to the Quick Quizzes?
• Is there professional development available for teachers?
• Is there a MusicEDU Support Site?

Holiday Schedules & School Breaks 1

• Merry Christmas 2018 and Happy New Year 2019!